Terms and Conditions
COMMUNICATIONS
When joining SING Geneva your personal details such as your name and email address, will be added to our mailing list in order for us to send you information relevant to your SING membership and events.
You have an option to receive regular communication regarding your membership, subscriptions and participating activities, as well as occasional service messages.
Communications can come in the form of email or by phone (text/WhatsApp) and you are free to opt out of these communications at any time.
If you choose to opt out please be aware that you will miss out on all membership information, including music and rehearsal details.
MUSIC AND IDEAS
SING gives you access to the arrangements, harmonies and resources. These are the intellectual property of SING Geneva
By joining, you agree that these resources are not used, amended, copied or replicated at any other event, to any other group or in any other venue.
ACCESSIBILITY AND INCLUSIVITY
SING Geneva is totally inclusive and does not discriminate on the basis of ethnicity, gender, sexuality or disabilit. We offer equal opportunity and try to ensure that our rehearsals are as accessible as possible.
If you’re attending one of our sessions with a carer, your carer is welcome to join us for any rehearsal and will be given their space for free. Your carer will be entirely responsible for your well-being and care through the rehearsal.
If you have any accessibility requirements please complete the form linked below.
PERFORMANCES/FILMING
From time to time, SING may want to take images and video footage to share on our social media channels, in marketing materials, our website, press releases and for editorial purposes.
AMENDMENTS & CANCELLATIONS
Full Term & Annual Memberships
Memberships are non-refundable once purchased. As places are reserved for each member and rehearsal planning is based on attendance, we are unable to offer refunds for missed rehearsals or changes of mind.
If SING Geneva has to cancel a rehearsal, we will always do our best to offer an alternative session or suitable replacement.
Pay As You Go (PAYG)
We understand that plans can change.
If you need to cancel your PAYG booking, please let us know at least 24 hours before your rehearsal and we'll happily transfer your booking to another rehearsal within the same term, subject to availability.
Unfortunately, cancellations made with less than 24 hours' notice, or failure to attend a booked session, are non-refundable and cannot be transferred.
These policies help us plan rehearsals, support our choir leaders and ensure we can continue offering a high-quality experience for everyone.
PEOPLE
Everyone has a right to a positive, considerate and fun singing environment.
Whilst every member is responsible for their own behaviour and we encourage everyone to conduct themselves in an open, kind manner to everyone involved in the SING sessions.
Any inappropriate behaviour will be taken seriously and in some cases include cancellation of membership.
PERFORMANCES
We choose a broad variety of popular songs and exciting show themes that we hope will appeal to as many people as possible. We do occasionally find that a song contains lyrics that are outdated, offensive or problematic and we will always change and update these.
Inclusivity is at the core of what we do and this carries through to our materials and concerts - not just weekly rehearsal. Where a show contains a more mature theme or is staged in an age-restricted venue, we will provide age limit guidance for audience members.
TICKET PRICES
Our end of term shows are produced in various venues around Geneva and we do our best to make the shows high quality for the enjoyment of both our members and our audiences.
In some cases, the cost of staging these shows includes hiring the venues; lighting and sound equipment and skilled technicians; any additional staging, set, props and costumes; paying our professional leaders to conduct; front of house staff, and marketing the shows. We try to keep ticket prices as low as possible whilst covering our costs.
Where possible, we will use our shows as opportunities to fundraise for our chosen charities.
Any questions?
If you have any questions, concerns or suggestions, please feel free to get in contact with Chloe directly on chloe@singgeneva.com.